Introduction
Journey Vale, operating under journeyvale.online, is committed to protecting your privacy. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information. By using our website and services, you agree to the terms of this policy. We prioritize the security and confidentiality of the personal data entrusted to us.
What Information We Collect
We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, such as when you fill out the contact form. This includes identification data (Name, Email), and contact preferences (Preferred Destination, Message). We also collect non-personal data related to site usage (browser type, IP address) for analytics purposes.
How We Use Information
The information we collect is used solely to respond to your inquiries, provide the services you request, personalize your travel planning experience, and improve our website functionality. We may use your email address to send you updates regarding your specific travel inquiries or to notify you of service changes, but we will not subscribe you to mass marketing emails without explicit consent.
Data Protection & Security Practices
We implement robust technical and organizational security measures designed to protect the security of any personal information we process. While we strive to protect your personal information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is detailed in our separate Cookie Policy (available upon request). Generally, these are used for essential site functions and anonymized analytics.
Third-Party Services & Hosting
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party websites. Furthermore, our website is hosted on secure, professional platforms. While we vet our hosting providers, we do not control their inherent data processing activities.
User Rights & Data Requests
You have the right to request access to the personal information we collect from you, change that information, or delete it in certain circumstances. To request a review, update, or deletion of your personal data, please contact us using the information provided below. We will respond to all legitimate requests within the legally required timeframe.
External Links Disclaimer
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies. We encourage users to be mindful when leaving our site and to read the privacy statements of any site that collects personally identifiable information.
Children’s Privacy
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.
Updates to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
Contact Email
If you have questions or comments about this policy, you may email us at: [email protected].
Last Updated: November 2025
